Carlo and Kathlyn are freelancers. They make money online.
Five days ago, they expressed to me their issues whenever a client requests a voice and video interview particularly on Skype.
Carlo had a call center work experience. He handled several voice accounts. His phobia against voice and video interview requests started when a Korean employer interviewed him. Carlo believed that the employer turned down his offer because he is a guy.
While Carlo’s resistance against voice interviews has a story behind it, there’s not much of a story as far as Kathlyn’s reason is concerned. Kathlyn said that she simply declines a job interview if it requires a voice interview. According to her, a chat conversation will suffice.
In this post, I’d like to share some tips on how to overcome fear of whatsoever every time a client requires a voice and video interview. But before that, I’d like to mention some common reasons why do some people run away from a client who requires a voice and video interview.
Why Do Some People Avoid Voice and Video Interviews
1. They believe they lack pleasing personality.
I don’t know with some people but they equate “personality” with “physicality”. I am an employer. If you have a strong motivation to do what you got to do without the need for me to motivate you, you have a pleasing personality even if you have a missing tooth. If you proactively give me a solution even before a potential problem happens, you have a pleasing personality even if your nose has an extraordinary size. If you accept corrections and come up with moving-forward action plans, you have a pleasing personality even if your left leg is shorter than your right. You get what I’m saying?
2. They don’t speak fluently in English.
This is a real problem if you’ve applied for a job that requires you to call people. Have you seen a person applying as a farmer but he doesn’t know how to plant? Have you seen a person applying as a carpenter but he doesn’t know how to use a hammer? Well, you’re no different from this farmer and carpenter if you’re applying for a job that requires Excellent English speaking skills but you get your tongue twisted every time. For more than 10 years, I must say that all types of online jobs require excellent oral and written English skills. Some jobs do not explicitly and implicitly mention that in their job post but it should go without saying that you still have to communicate in English to your client when you deliver or when you don’t understand something.
Oh, by the way, to speak fluently in English is to speak with grammatically correct English. I worked at two call center companies for four years. It’s an urban myth that everyone who worked in a call center is excellent in English. Excellence in English is not only about the mastery of the English slangs. It’s also about correctness in grammar. If only the Quality Assurance Specialist will be too hard to call center agents in terms of grammar, the Training Team of that company will be busy all year round.
If you will ask me, excellent oral and written English skill is a pre-requisite if you want to have a career on internet marketing. This is the key to the main gate. Don’t press the doorbell unless and until you have this key.
3. They feel it isn’t necessary.
Mind you, it is the employer who determines what he thinks is best for his business. Aside from Kathlyn, I heard lots of unsuccessful interview stories of people who were nearly-hired but chose not to attend the voice and video interview because they insisted that a chat or email interview will do.
If you’re applying as a Data Entry Specialist, it’s natural to think that there’s really no need for the employer to conduct a voice and video interview. But if he requires it, you should be glad because he might be profiling people for another good-paying or similar position in the future.
Okay, let me now share with you some techniques on how to say “Bring it on!” whenever a client requires you to attend a voice and video interview.
3 Tips to Overcome Fear on a Voice and Video Interview
1. Review Your English 101
Most often than not, voice and video interviews are needed because your job description needs it. So, if you will attend this interview like a person who had learned English 11 days ago, I’m sorry but it will benefit you more if you’ll just go home and plant sweet potatoes in your backyard. I know that’s a brutal suggestion but you need to brush up your English before attending this interview.
Review your lessons on subject-verb agreements, prepositions, adverbs, figures of speech and more. There are lots of websites where you can take online tests to check your English communication skills for free. Google them.
2. Study the Job You’re Applying For
Employers will check if you are just randomly applying to any job whether it suits your expertise or not. If the employer listed your job description in detail in his job post, be on top of your to-do list. Be attentive to details. If the employer did not list your job description in detail, come up with your own to-do list you think you will be doing once you’re hired. Some employers intentionally do not put into detail the things that are expected of you so they can filter the applicants from the ones who are blindly submitting their applications.
3. Give Recommendations
Don’t be a passive employee who knows nothing but to wait for the employer to spoon-feed you with instructions on how to do your job. Employers love proactive employees who give suggestions on how they can do their job. Proactive employees give recommendations on how to achieve better results. Passive employees take instructions only.
Proactive employees are givers.
Passive employers are takers.
Okay, so you are asking, “But what if my thoughts and recommendations do not match to what I am supposed to do in my job?”
I have been observing the thinking of people who own a business. I have observed that even if the applicant’s suggestions are irrelevant to the position he’s applying for, employers still give that applicant an edge over the other applicants.
Ask me why.
I would rather hire someone who can think for me than someone who always makes me think of the things he should be doing. Some employers act like people without limbs (no arms, no feet). So don’t expect to be spoon-fed all the time.
You don’t need to take a pill to overcome your fear for voice and video interviews. I didn’t mention “please dress up well” because that goes without saying already. It makes no sense advising you to take a bath and to comb your hair before going to your video interview.
Moreover, if the employer is gender-specific, there’s not much we can do with that. Move on. Apply to other job posts that suit your experience and expertise.
If you were able to pass an interview because of the tips I mentioned here, feel free to comment and share your story in the comment section below this post.
God bless you in your online career!
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